Things to know
Good to know
Welcome to Fafleralp – a place where time follows a different rhythm. To help you enjoy your break in the heart of the unspoilt Valais mountains to the full, we have put together the most important information for you here.
Your friend with us
If your dog is part of the family, he is welcome to accompany you to Fafleralp! Your four-legged friend is also ours when accompanied by mindful people. To ensure everyone gets along well, we ask you to observe a few ‘feel good’ points during your stay.
- We charge £25 per dog per night and limit the number of four-legged friends we accommodate to a manageable total.
- The area surrounding our hotel is just as much a paradise for dogs as it is for us humans. As beautiful as nature is, the ecosystem is sensitive to changes and external influences. Please note that although we are in a natural environment, picking up after your dog is just as mandatory as it is in urban areas.
- Your pet's hunting instinct is natural, but your dog is not a natural hunter. Freedom therefore comes with restrictions, which we ask you to respect. With this in mind, we also ask you to take the leash requirement on hiking trails seriously.
- Keep your distance from grazing animals! Cows defend their calves.
- Dogs are generally allowed in the restaurant area. Here, too, mindfulness and mutual respect are paramount.
- It is important to us that your pet participates in the hikes and is not left alone in the room during the day. If your friend is staying in the room, please let us know.
Rooms are available from 3 p.m. on the day of arrival. Check-out on the day of departure is by 11 a.m.
These terms and conditions apply to all binding reservations that are not subject to any separate cancellation policies (please note the separate terms and conditions for non-refundable rates, group and MICE reservations).
- Free cancellation up to 30 days prior to arrival.
- 29–21 days prior to arrival: 30% of the total price.
- 20–3 days before arrival: 50% of the total price
- 2 – 0 days before arrival 100% for the first 2 days and 50% for all subsequent days up to a maximum of 14 days.
Force majeure: We always strive to find the best possible solutions! However, illness, strikes and transport failures are not considered force majeure events and do not release the customer from their payment obligations.
Unless otherwise agreed, all food and beverages must be purchased from the hotel. Food and beverages brought onto the premises may not be consumed in the hotel's dining areas. Otherwise, we reserve the right to charge a corkage fee, cover charge or disposal fee.
In the event of intolerances and/or allergies, the customer is responsible for their own actions. We make every effort to take special dietary requirements into account. Please inform our staff in advance.
Our rooms must be used with care. We kindly ask you to report any defects or damage to us immediately. Damage caused by improper use will be charged to the user.
We ask our guests to be considerate of each other and to maintain peace and order both inside and outside the hotel grounds.
A reservation is considered a binding service agreement once it has been confirmed in writing.
We reserve the right to withdraw offers at any time (first come, first served). Unless expressly agreed otherwise, an offer automatically loses its binding force after 72 hours.
Fafleralp AG undertakes to provide the service(s) reserved by the customer and agreed in the contract.
All prices are quoted in Swiss francs (CHF) and include statutory value added tax.
All services consumed are payable at the latest upon check-out, unless other payment arrangements have been made.
We expressly reserve the right to change prices.
Economically necessary price changes may also affect services that have already been contractually agreed if the period between the service agreement and the provision of the service exceeds 12 months.
Fafleralp AG provides its guests with free internet access. This service does not include support, a firewall or protection programmes. It is an open network and security cannot be guaranteed.
Should individual provisions of these General Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected; the invalid provision shall be replaced by a valid provision that is similar in meaning.
Swiss law shall apply exclusively. The place of jurisdiction is the district of Westlich Raron / location: Visp.
Blatten, March 2026 – no claim to completeness
